Click & Collect Policy

Click & Collect allows you to place an order with the convenience of collecting it at a time that's suitable for you. Your goods are reserved and paid for by the time you arrive so all you need do is collect and go.

You will be notified by email once your Order is ready to pick up in store. Purchases can only be picked up during business hours.

To protect both you and us from fraud, before any purchases are despatched to you, you will need to be able to prove your identity as the customer at the time of pick-up by presenting:

  • The order confirmation emailed to you at the time of purchase; and
  • A current Australian Driver’s License, Australian Passport or International Passport are the ONLY forms of valid ID accepted for pick-up, and
  • Any acceptable tender types used in the transaction (e.g. the Credit Card or PayPal Transaction ID) used to Order

Purchases online will only be released to the purchasing customer as listed on the order confirmation.

In Our sole and absolute discretion we reserve the right not to provide goods to a person picking up an on-line purchase and refund the sale transaction in the manner in which it was purchased or by cheque.