Shipping Information

General Shipping Information

We deliver to all states and territories in Australia using the Australia Post. Please note that public holidays, floods, strikes, storms and road closures can further disrupt freight and thus delivery could take longer under these circumstances.

  • Dispatch Times are approximate
  • Orders that are received before 2pm (AEST) Monday - Friday will be picked and dispatched via Australia Post next business day.
  • Orders received after 2pm (AEST) Monday - Friday will be picked the following business day.
  • Delivery times vary depending on delivery address and the type of service that has been selected.
  • Our warehouse is open Monday - Friday

Bicycle Shipping Information

Due to dealer agreements with most bicycle manufacturers, all bicycles sold must be fully assembled and fitted to the customer. To meet these dealer requirements, we can only deliver bicycles to the Sydney area. 

If you are interested in purchasing a bicycle, but live outside the Sydney area, please contact us as we may be able to organise delivery to your area. Extra charges may apply.

  • Bikes are not guaranteed for same day dispatch as we will take time to build and inspect your product before releasing it for dispatch.
  • We will contact you within 2 business days from the date of purchase to organise your bicycle delivery
  • All bicycles are delivered fully assembled by our qualified staff. On delivery our qualified staff will adjust the bicycle to suit your requirements.
  • Should the bicycle you have ordered be the incorrect size, or you are not available for delivery at your specified time, you will be liable for the cost of the return of the bicycle and re-delivery. This cost is $59.95 within the Sydney area and may be higher outside this area. Cost will be confirmed prior to re-delivery.

Specific Postage Methods

All items apart from bicycles are shipped using the Australia Post network. We currently offer 2 postage options for parts & accessories and one option for bicycle delivery:

Australia Post Regular Parcels:

Fast and reliable delivery to all Australian destinations, delivering parcels in 2 or more business days using Australia Post.

Australia Post Express Parcels:

Next Business Day Delivery within the Express Post delivery network and fastest possible delivery for other areas. 

Personalized Bicycle Delivery to Sydney Area By One Of Our Trained Staff:

Bicycle delivery by one of our trained staff to your door. All bicycles are fully assembled and quality checked before delivery. We will contact you within 2 business days of your order to organise your personalized delivery.

Click & Collect Policy:

Click & Collect allows you to place an order with the convenience of collecting it at a time that's suitable for you. Your goods are reserved and paid for by the time you arrive so all you need do is collect and go. Please see here for full Click & Collect Policy.